Exchange and Return Policy
Returns
- If you are not satisfied with your purchase, you may return it after 3 days of receiving your order.
- The item must be unused, in its original packaging, and with all tags attached.
- Returns received after the specified return period may not be accepted.
Exchange
- If you are not satisfied with your purchase, you may exchange it after 3 days of receiving your order.
- The item must be unused, in its original packaging, and with all tags attached.
- Exchange received after the specified return period may not be accepted.
How to Initiate Exchange or Return?
- Contact Us to notify us of your intention to return the item.
- Package the item securely, including all original packaging and tags.
- Ship the item to the address provided by our customer service team.
- Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.
Your satisfaction is our priority!
If you have any questions or concerns about our return policy, please contact our customer service team. We are here to assist you and ensure a smooth return process.
Thank you for choosing UMAM!